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Organisational Culture Change (OCI/OEI)
Just as the strategy of the organisation is critical to its long term success so is its culture.
When an organisation's systems, structures, technology and skills are in alignment with it's stated values, vision and strategic goals, then a constructive culture emerges.
A constructive culture is key to ensuring staff satisfaction and retention, superior customer service, productivity and adaptability to changing customer and business needs.
Managing culture is probably the most important task for any leadership group.
Knowing this is one thing - but knowing how to manage culture and what to do is another.
People Axis works with leaders and teams to assist them in understanding their organisation's culture and to agree an appropriate action plan to enhance the culture.
This work is done using the
Human Synergistic's Organisational Culture Inventory (OCI)
and
Organisational Effectiveness Inventory (OEI)
.
In Australia and New Zealand alone, several hundred organisations have used these tools as a key part of their drive to build high performing cultures.
Although the process is tailored to meet the specific requirements of each organisation the key stages of strengthening the organisation's culture include:
1. Listening & building understanding
This first step involves exploring why the organisations needs culture development, learning more about the organisation and coaching for the CEO and Leadership team to build commitment to the cultural development process.
2. Measuring the Culture
Measuring the actual culture using the Organisational Culture Inventory.
Measuring organisational effectiveness and levers for change using the Organisational Effectiveness Inventory (OEI).
3. Sharing the results and developing a Culture Plan
This step is about workshopping results and working with a cross section of people to understand the results.
Next it includes identifying strategies to develop a constructive culture within the organisation. These strategies become the culture plan.
They may include activities in the areas of strategy, structure, systems & proceses and learning & development.
4. Coaching leaders and supporting implementation plans (as required)
May take the form of one-on-one coaching for the CEO and Leadership team on preparing the organisation for the change, managing the change and reinforcing the change.
5. Retesting
Retesting allows the organisation to assess the effectiveness of the culture change plan by "retesting" the culture using the Organisational Culture Inventory and Organisational Effectiveness Inventory.
Retesting is typically conducted at 12-18 month intervals.
People Axis partners with
Bridges
and
Human Synergistics
in delivering Organisational Culture work for clients.
For more information e-mail us on
info@peopleaxis.com.au
.
© 2009 People Axis.
Phone:
(03) 9894 2805
Email:
info@peopleaxis.com.au
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